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Information about our stay at Schloss Matzen

 

Check in/Check out :

Check in during recption hours is always possible. All Check Ins after closing of reception, will be checked in via Self Check In.
On the day of your arrival, your room is ready for you latest by 2.00 pm. Please let us know if you should arrive after losing of reception. On the day of your departure we kindly ask you to leave your room by 12.00 pm.

We gladly offer you a Late Check out untill 4.00 pm at a surcharge of Euro € 40,00.

Breakfast :

Our copious breakfast buffet is ready for you from 08:30-11:00 am in our café in the courtyard

Our Booking conditions :

Smoking  in the castle: We are a non-smoking hotel. All our rooms and inside public areas are restricted to smoking. You may smoke on our courtyards and on the terrace where ashtrays are provided

Price list: The room prices are per room and per night including copious breakfast

Pets: Dogs are allowed

Ways to settle your bill :

You may settle your bill in cash (Euro) or with a Maestro EC card (ATM card).

We accept the following credit cards: VISA & MASTERCARD.

Non Refundable Booking:

“Non-refundable bookings” at a hotel refer to room reservations where the guest pays the full amount for the stay upfront and this payment is non-refundable in the event of a cancellation, no-show or change to the booking. This booking model is popular with hotels as it provides them with financial security and minimizes the risk of vacant rooms.

Key features:

Advantages for the guest:
Guarantee of a room in times of high demand: the guest has the certainty that the room will be available for the period booked and that there will be no overbooking.
Disadvantages for the guest:
No right to cancel: if the guest has to cancel the trip for any reason, whether due to illness, unexpected events or change of plans, they will not receive a refund.
No flexibility: Changes to the booking, such as date, duration or room category, are generally not possible.

Contact

Schloss Matzen
Matzen 5
6235 Reith im Alpbachtal
Castle Hotel in Tyrol / Austria

Tel.: +43 (0) 676 4459997
reservierung@schlossmatzen.at
www.schlossmatzen.at

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